Overview
This concise guide walks you through safely logging into your Kraken account from desktop or mobile. It covers preparatory security checks, step-by-step login flow, troubleshooting tips, and an FAQ that mentions Trezor Bridge for hardware-wallet users.
Before you begin (quick checklist)
- Use a private device and a secure network (avoid public Wi‑Fi).
- Confirm the URL in your browser is official and secure (HTTPS).
- Have your 2FA method ready (authenticator app or security key).
- If using a hardware wallet, ensure the device and
Trezor Bridge are set up.
Official resources (10 essential links)
Step-by-step: Desktop Login (recommended)
- Open your browser and type
https://www.kraken.com — verify the padlock icon in the address bar.
- Click Log In (top-right) and enter your registered email address and password.
- If prompted, complete your 2FA challenge using your authenticator app (e.g., Google Authenticator) or a hardware security key.
- If you use a Trezor hardware wallet, connect it now and ensure
Trezor Bridge is running so the browser can communicate with the device.
- After successful authentication you may be asked to verify a new device via email — approve it if you initiated the login.
Desktop tips
If you see an unexpected login attempt email, do not approve it. Instead, change your password and contact Kraken Support immediately.
Step-by-step: Mobile Login
- Open the Kraken app or mobile browser and navigate to
kraken.com.
- Tap Log In, enter your email and password, then follow the 2FA prompt.
- For hardware wallets on mobile, use a supported mobile flow or pair via a secure desktop with
Trezor Bridge if needed.
Security note
Keep your OS and Kraken app updated. Never share 2FA codes or your recovery seed.
Troubleshooting common issues
Forgot password
Use the Forgot password link on Kraken’s login page. Follow email instructions and verify sender authenticity.
2FA not working
Ensure your device clock is synced. If still failing, use Kraken’s account recovery steps in the Help Center.
Hardware wallet connectivity
Make sure your hardware wallet firmware is current and that Trezor Bridge (for Trezor devices) or the appropriate transport layer is installed and running.
FAQ
- Q: Is Kraken safe to log into?
- A: Kraken uses industry-standard security measures, but safety also depends on your device, password strength, and 2FA usage.
- Q: What is Trezor Bridge and do I need it?
- A: Trezor Bridge is a small application that allows web browsers to communicate with Trezor hardware wallets. If you use a Trezor to authorize transactions or logins, install and run Trezor Bridge from the official site before connecting your device.
- Q: Can I log in without 2FA?
- A: Kraken requires strong authentication for sensitive actions. You may log in but some features will be restricted without 2FA — enabling it is strongly recommended.
- Q: How do I verify the Kraken login email is genuine?
- A: Check the email header, confirm it’s from an official @kraken.com address, and cross-check the timestamp against your login attempts.